About Us

/About Us
About Us2018-08-28T10:48:29+00:00

Experience the Valitor difference.

Valitor is an international payment solutions company dedicated to helping merchants, partners and consumers to make and receive payments. We offer a single connection for payments of all kinds, from in-store through online and everything in-between.

At Valitor, we take care of our customers’ payments, which means they can focus on buying and selling. We remove complexity from payments, using our own technology, solutions and regulated services to help merchants and partners stay focused on their business. We handle multiple payment methods seamlessly, remove the compliance burden and provide excellent customer service.

Founded in 1983 and headquartered in Iceland, we operate across 22 European countries through our Valitor, Chip & PIN Solutions and AltaPay brands – with strong presence in Iceland, the UK, Nordics and also in pan-European retail. We offer our service direct to retailers, but also go to market through strategic partnerships.

Business woman holding a presentation
Stripe Logo
Klarna Logo
ClaxtonFX Logo
FairFX Logo

Our flagship partners include Stripe, Klarna, CaxtonFX and FairFX. Customers include Laura Ashley, Stokke, DFDS, Sports Direct, Converse, JD Sports, Flybe and Weight Watchers.

Laura Ashley Logo
Stokke Logo
DFDS Logo
Sports Direct.com Logo
Converse Logo
JD Sports Logo
flybe Logo
Weightwatchers Logo
Business meeting

Our Principles.

Our ambition is to be the preferred international payments solutions provider in our target markets. Whether our customers want to make and receive payments online, in-store, through mobile and even cross-border, we provide the easy answer.

We are committed to the highest standards in technology innovation, service delivery and customer intimacy.

We are guided by three principles:

  • We think differently and solve your problems simply
  • We always put our customers first
  • We build our own solutions, so you know they will work perfectly

That’s the Valitor difference.

Our History.

Founded in 1983 and headquartered in Iceland, we have grown and diversified our payments offering in scope and reach. In 2003, we were one of the first companies to receive a cross-border licence for acquiring services in Europe. In 2011, we became an international issuer, entering the UK market and becoming the second largest prepaid issuer at Visa EU. In 2014 we acquired AltaPay in Denmark, opening up e-commerce gateway services. And then in 2017, we acquired IPS Ltd (a PoS gateway provider) and merged it with AltaPay to create a full-service omni-channel solution. Following this, we acquired Chip & PIN Solutions in the UK, to service the payment needs of 1,000s of SMB retailers.

Today, we retain the largest combined market share in issuing and acquiring in Iceland and are growing rapidly internationally, both through merchants and partners.

Reykjavík
Professionals working at their desks

Licensing and Certification.

Valitor has principal membership of Visa and Mastercard and has an excellent track record providing issuing, acquiring and gateway services to partners and merchants across Europe.  We operate with an EMI license under the FCA as well as a full cross-border EEA credit license in Iceland.

For more details of our PCI P2PE solution click here.

Read more

Our Locations.

United Kingdom

1 Fore Street
London, EC2Y 9DT
United Kingdom

+44 (0) 203 630 1220

Email Us

Iceland

Dalshraun 3
Hafnarfjordur, 220
Iceland

www.valitor.is

+354 525 2290

Email Us

Additional Locations.

Chip & PIN Solutions

Stansted House, Raynham Road
Bishop’s Stortford, Herts
CM23 5PD, United Kingdom

+44 (0) 1279 712 600

Visit Website

AltaPay

Gyngemose Parkvej 50
2860 Søborg,
Denmark

+45 70 20 00 56

Visit Website

AltaPay

1 Fore Street
London, EC2Y 9DT
United Kingdom

+45 70 20 00 56

Visit Website

AltaPay

Charter Court, 50 Windsor Road
Slough, SL1 2EJ
United Kingdom

+45 70 20 00 56

Visit Website

Our People.

Our people represent all that is best about our business, our heritage and our outlook. We are international in mindset; we are physically based in 3 countries, do business in 22 European countries and have 30 nationalities in our team of 400 people. We are also agile in operations and dedicated to client service. Valitor is born out of the Nordics, and our people reflect all the best qualities of the region: we are non-hierarchical, approachable and easy to do business with.

We only hire people who live our values, have the right qualifications and come with an excellent reputation.

Board of Directors holding a meeting

Board of Directors

Find out more about the directors who currently sit on the Valitor board.

Read more
business people shaking hands

Senior Management

Get to know the experienced team that leads our business internationally.

Read more

Our Financial Statements.

This is where you can keep up to date with all of the latest financial statements from Valitor.

Valitor Holding hf. owns 99% of the company and Visa Iceland ehf. 1%.  Valitor Holding hf. is fully owned by Arion Bank and related companies

Our Policies.

For information regarding our various policies and notices, please see the links below: