Disputes & Chargeback
Disputes are an unavoidable part of credit/debit card e-commerce transactions. Valitor provides merchants with an efficient chargeback management service. Due to the streamlined internal Dispute Process, Valitor has a good track record of successful handling of disputes and merchant-cooperation.
The Valitor Back Office, an online management system, is another helpful tool for merchants, enabling them to review all required information about transactions and settlements, along with fraud reports, disputes and chargebacks.