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For any SME, it’s important to show your customers that you accept a range of payment types. With over half of the UK’s transactions taking place via a cashless method, it is vital that your business can fully capitalise on all customers, which means being ready […]
It’s easy to imagine that once a transaction is complete, focus on customer service can fall away. In an age when consumers are far more retail-savvy and demanding, this is far from the case. Especially as they also have so many ways to share their […]
With over sixty years of history as a trusted local bakery, Marchbank wanted to evolve its service to ensure it met the needs of its loyal customers. Listening carefully to feedback, Marchbank decided to transition to accepting card payments and Valitor has enabled them to […]
Many shops offer contactless payments, and customers are quickly responding to this new trend. Given that contactless payments are fast and easy, the increased speed of payment has benefits for both the consumer and retailer, which is fuelling the rise in use. However, there have […]
The Flower House Cheshire is a boutique florist and gift shop that takes 80% of its sales through card payment. However, its card payment supplier was expensive and they received very little in terms of service and support in return. Significant savings on processing costs […]
Massive amounts of money are channelled into attracting new customers to both online and bricks and mortar retail outlets. Yet it’s widely reported that a fraction of that spend can reap a healthy return on investment when it comes to building brand loyalty. For retail […]
The world of business has loosened up in recent years, losing its rigid format. No longer does a person need to have a company name, registered head office, or even have fixed office premises in order to run their business. Often, contractors can work from […]
Not everyone who visits your e-commerce website will buy from you. While this is to be expected, one of the best ways of analysing the performance of your website is to consider the amount of people who purchase compared to the number of people who […]
A recent study has declared that SMEs benefit ‘massively’ from accepting cashless payments from customers. According to the research, which was carried out by e-commerce giant ECC Köln, more than half of the businesses surveyed (53%) stated that they have seen ‘positive improvements’ since embracing […]
Trying to get a foot hold – a toe hold, even – in the hospitality business can be hair-raising, scary and frustrating. It is also magical when all your hard work begins to pay off and your little business begins to spread its wings and […]
