Do your customers like tipping?
While we may not be quite as big on the tipping culture as other countries, such as the USA, there’s [Read more...]
Leamington Really Awesome Coffee case study
Valitor has enabled Leamington Really Awesome Coffee to offer a professional customer experience. Through using Valitor’s card terminals and PAX, [Read more...]
Irisia Jewellery case study
Through using the PAX A920 mobile payment terminal, artist and creator, Patrick Naish, has been able to accept various payment [Read more...]
Are customer returns the root of all evil?
The After Payment Emotional Experience (APEX) of customers is influenced by a lot of things, including marketing, returns, refunds, and complaints. [Read more...]
The perfect recipe for easy payments
Introducing card payments technology into the business Operating across 11 branches in Dumfries and Galloway, Marchbank Bakers has built up [Read more...]
Why social media strategy is important in the hospitality industry
When it comes to marketing your business, social media offers an invaluable tool. A vital component in shaping your brand [Read more...]
Report: Young people more likely to complain after a bad shopping experience
Generation Z, the 18-25-year-olds, are more likely to take some form of action to actively influence others after a negative in-store [Read more...]
Which card machine is right for your business?
Experts predict that by 2027, only 16% of all payment transactions will be with cash. With cash transactions on the [Read more...]
Report: Bad retailers get 1.65 chances
The average customer will give a retailer 1.65 chances to deliver a great customer experience. Our new report also shows [Read more...]
Three ways your SME should advertise your new card machines
For any SME, it’s important to show your customers that you accept a range of payment types. With over half [Read more...]
Why are post payments ruining the overall shopping experience for your shoppers?
It’s easy to imagine that once a transaction is complete, focus on customer service can fall away. In an age [Read more...]
Marchbank Bakers case study
With over sixty years of history as a trusted local bakery, Marchbank wanted to evolve its service to ensure it [Read more...]