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Retailers shouldn’t neglect the returns process. Contrary to popular belief, the retail experience does not end the moment a customer pays for a product. In fact, customers have very high expectations when it comes to returns, refunds and exchanges, and want the reassurance that a retailer still cares about them after they have parted with […]
Putting payment at the heart of cutting-edge customer experience. Valitor is excited to be working with NoBlue alongside Netsuite commerce to deliver best in class payments for Pan European retailers. Our Head of Marketing, Andrew Howell, shares his thoughts on the state of the industry and how payments can be the source of a new […]
Why Cambridge Crepes chose to accept card payments with Valitor. John is the managing director at Cambridge Crepes and has been operating a mobile crêperie in Cambridge City Centre for 7 years. Previously, John only accepted cash payments from his customers. However, after a growing demand from customers wishing to pay with card. John decided that […]
Hurst’s Bakery Kneads Card Payments. Valitor is Craft Bakers Association preferred card payment supplier. This case study highlights how we have improved the efficiency of one member’s bakery, simply by introducing card payments to their business. Hurst’s Bakery has been a successful baker, serving the people of Birkenhead & the Wirral with fresh bakery products for over 100 years. Established […]
Modern payment options. The modern shopper has a wealth of payment methods available to them thanks to the multitude of shopping methods that are available. Online shopping has overtaken physical shopping, with payment wallets, cardless payments, and manual card transactions all available to the online buyer. Meanwhile, offline payments have also become more sophisticated. Where […]
First introduced in 2007, contactless payments have since become one of the most popular types of payment in retail. How are contactless payments made? Payments via contactless are made by tapping your contactless card or device over a reader which will then process and accept the payment. Nowadays there are lots of benefits to paying […]
Why chip and pin machine hire make short term events a success. If you’re planning a short-term event, whether that’s a market stall, concert, or dining experience, chip and pin machine hire can make everything that extra bit smoother. Although it might seem like less hassle and expense to have everyone pay with cash, here […]
A small percentage of a gigantic pie. Taking card payments over the phone is becoming increasingly important for small and midsize businesses (SMBs). If you offer delivery on products, you are a merchant that is mobile, or if you sell services that require a deposit to secure goods or services, then the ability to take […]
Utilising Apple Pay. Apple Pay was unveiled by Apple back in 2014 as a solution for authenticating payments on multiple devices within Apple’s own ecosystem. Today, owners of iPhones, iPads, Apple Watches and other Apple products can use their device’s integrated near field communication (NFC) system to make contactless transactions. But before these payments can […]
Why are merchant accounts important? If you run a small or medium-sized business, then you will need a merchant account in order to accept payments by credit or debit card. A merchant account is not like a business bank account, they are two separate things. Without a merchant account, your business will not be able […]
