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Think after before: Rethinking the customer experience. Customer experience is changing. Consumer expectations of what constitutes a good after payment experience has changed. You only need look at the recent excitement around ASOS updating its returns policy to know that what happens after payment has been made is more important than ever. Being such a […]
How to grow your business with the right payment technology. Steven Stewart, Director SMB Solutions, UK and Ireland, Valitor For an owner of a small business, achieving a healthy work-life balance whilst ensuring the business runs smoothly can feel like an impossible task. This is only made even more challenging when using inefficient technology. Payments […]
Four eCommerce laws SMB’s might not know about. When it comes to running your e-store, there is a lot to remember. You have to work a lot of hours to ensure that your e-commerce platforms remain visible to customers and profitable. This can sometimes mean that you rely on staff and others to help run […]
Does your small business need a card machine? If you have recently launched your own business, you may think purchasing a card terminal is a low priority expense. However, in today’s modern world it is crucial you are able to offer customers a card payment option. Recent data revealed that card payments are now more popular […]
New research from Valitor reveals retailers are underestimating the importance of after payment experience: Over a third (34 percent) of consumers feel retailers don’t care about them after they’ve made a payment Rude staff (55 percent), long checkout processes (38 percent) and difficulty in finding the right product (34 percent) are the most likely reasons […]
As of today, customers of Arion Bank and Landsbanki can make payments with Apple Pay. Valitor has in collaboration with Arion Bank, Landsbanki, Visa and Apple, implemented this exciting payment solution for Visa cardholders. Cardholders can now register their Visa cards in the Apple Pay Wallet. Apple Pay is a fast and secure solution based on […]
Powering Kaufmann’s expansion through payments. Retailer Kaufmann now offers its customers a fully customised and integrated shopping and payment experience. Thanks to a pan European omni-channel payments solution and combined with Valitor’s support, Kaufmann can focus on its core business while expanding to new European markets. Danish fashion retailer Kaufmann operates multiple successful websites in […]
Why Bridgewater turned to Valitor for an unbeatable combination of service and price. “Since implementing Valitor’s payment solution, Bridgewater Menswear has seen significant operational savings on every transaction made in store, while customer payments have become quicker and simpler.” Conor Chappell, Owner of Bridgewater Menswear. Bridgewater is a local UK business that thrives on customer service […]
Will Brexit affect Valitor’s services? There is still a lot of uncertainty around how the UK will leave the EU. With limited progress so far this year, the possibility of a Hard Brexit, in which the UK leaves the EU without formalising a withdrawal agreement, is becoming a more realistic outcome. Many business owners are […]
Why is PCI P2PE compliance important? P2PE (Point to Point encryption) is a secure way to process POS payments. The moment the card is swiped, the P2PE system converts information into a code that’s unreadable to the observer. This means the business taking the payment never holds customer card data in a format that could […]
