Small & Mid-Size Business: Warwickshire Clothing Case Study

Warwickshire clothing relies on Valitor’s technology and quality of service to ensure customers can pay however they want.

Card payments are absolutely essential to Warwickshire Clothing, and it isn’t about just being able to take cards as a payment method. It is essential that the retailer’s payment technology works anywhere, such as in a field, battling the elements, when trying to close a sale off-site.

If Warwickshire clothing can’t take cards, they say their customers will simply move onto the next retailer who can. With Valitor, Warwickshire Clothing has had a flawless experience with its payment technology and customer service.

Meeting customers’ payment expectations.

As Warwickshire Clothing sells outdoor clothing and equipment in a range of ways, be it in store or at events, they have seen the way people are paying shift rapidly in the last five years. Around half of the retailer’s sales are taken by card, and Valitor has allowed them to keep pace with the ever changing expectations of how a consumer wants to pay.

Warwickshire Clothing needed a PoS system that simply works quickly and efficiently wherever they get the opportunity to sell, and that’s exactly what we provide; for all types of sales.

“We’ve had a great five years, growing steadily and having a card provider that feels like a real partner and support is fundamental to our past growth and our future.”