Research & Reports
Expanding knowledge and experience.
Welcome to Valitor’s payments knowledge hub. Here you can you download all of our commissioned research papers and reports. To access each report, you will need to sign up using our online form which you can get to via the report links below.
Understanding Your
Customers’ Behaviour in
the UK Hospitality Sector
Find out what customers really expect from the hospitality sector. Before, during and after their visit.
Breaking the Cycle
of Impersonalisation:
Nobody Cares
Can retailers earn trust and build a data relationship with their consumers? We surveyed 300 industry leaders to find out.
APEX Campaign:
Privacy Vs.
Personalisation
We delve into how brands can create meaningful ‘relationships’ with consumers in today’s privacy-centric world.
What Consumers
Really Want:
RWRC Connect
We quizzed 2000 shoppers on behaviours and customer journeys in an instant-everything world.
The High Street is Dead –
Long Live the High Street:
WBR Insights
In Q1 of 2019, WBR Insights surveyed 300 senior executives at major European retailers on behalf of Valitor.
APEX: The After
Payment Emotional
Experience
APEX is part of our mission to understand what UK shoppers really want from retailers after payment has been made.
High Street
Rebooted:
RWRC Connect
High Street Rebooted polled 2,000 consumers to find out what they really want from their local high streets.
The Christmas
Consumer 2018:
Retail Week
Produced in partnership with Valitor, this report is a deep-dive into how Brits shopped in 2018 the festive period.
From Omni-Channel Foundations
to Customisations
In Q3 of 2018 WBR Insights surveyed 100 senior executives at major European retailers on behalf of Valitor.
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