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Research & reports.

Expanding knowledge and experience

Welcome to Valitor’s payments knowledge hub. Here you can you download all of our commissioned research papers and reports.

Bricks and mortar under quarantine: A WBR Insights report

Find out how small businesses are dealing with the effects of the COVID-19 pandemic.

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Guide to Online Payments: A Valitor eBook

Everything you need to know about payments to grow your business online.

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Understanding Your Customers’ Behaviour in the UK Hospitality Sector

Find out what customers really expect from the hospitality sector. Before, during and after their visit.

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What Consumers Really Want: RWRC Connect by Ascential

We quizzed 2000 shoppers on behaviours and customer journeys in an instant-everything world.

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The High Street is Dead – Long Live the High Street: WBR Insights

In Q1 of 2019, WBR Insights surveyed 300 senior executives at major European retailers.

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APEX: The After Payment Emotional Experience Report

APEX is part of our mission to understand what UK shoppers really want from retailers post payment.

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High Street Rebooted: RWRC Connect by Ascential

2,000 consumers were polled to find out what they really wanted from their local high streets.

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