Customer notice: We’ve moved.

Our Terminal Distribution centre has moved. If you are returning equipment, please click the button below for more information.

Returning terminals

Customer support (UK & Ireland).

For transactions, settlements, and account queries, our friendly Support centre is available Monday to Friday, 9am – 5pm.

Call us on 0808 204 0349 (or +44 808 204 0349  if you are calling from the Republic of Ireland).

Technical support (UK & Ireland).

If you are having problems with your terminal or online payment solution, you can speak to one of our UK support advisors by calling us on one of the numbers below during our available hours:

Monday to Saturday, 8am – 11pm
Sunday, 9am – 5pm

(UK) 0808 204 0347
(ROI) 01653 3901


Online Help.

Valitor’s Online Help is a secure website that provides our merchants with a single point of access to relevant information about our payment services. Click here to view Online Help.

Alternatively, send us a message and we will contact you.